Return & Exchange Policy

At SilkoStore, customer satisfaction is our priority. We do not offer refunds, but we do allow exchanges under certain conditions.

 Exchange Conditions:

Exchange requests must be made within 7 days of delivery.

Items must be unused, unstitched, and in original packaging.

Customer must provide proof of purchase (Order ID or invoice).

❌ Non-Exchangeable Items:

Sale or discounted items

Stitched or used products

📦 How to Request an Exchange:
Contact us via:
📧 Email: silkostore100@gmail.com
📞 WhatsApp: 0325 7885550

🚚 Return shipping costs are the customer’s responsibility unless the item received was incorrect or damaged.

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