Order Cancellation Policy

Customer-Initiated Cancellations

You may request to cancel your order by contacting us before the order is processed or shipped.

To cancel your order, please:
📞 Call/WhatsApp: 0326-0334630
📧 Or email us at: (Insert your official email, e.g., info@silkostore.pk)

Once your order has been shipped, it cannot be canceled.


Silko Store-Initiated Cancellations

Silko Store reserves the right to cancel any order due to the following reasons:

  • The item is out of stock

  • Pricing or listing errors on the website

  • Payment issues, such as declined or unverified transactions

In such cases, customers will be informed promptly, and if payment was made, a refund or store credit will be issued accordingly.

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