Privacy Policy

At SilkoStore, your privacy and trust mean everything to us. We are committed to protecting your personal information and ensuring a safe and secure shopping experience.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website silkostore.pk

Information We Collect

We collect personal and non-personal information to process your orders and improve your shopping experience. This includes:

• Name, contact number, and address (for delivery)

• Email address (for communication and order updates)

• Payment information (processed securely via trusted payment gateways)

• Website usage data such as pages visited, device type, and browser (for analytics and improvement)

How We Use Your Information

Your information is used only for:

• Processing and delivering your orders

• Sending order confirmations, updates, and customer support messages

• Improving our website, product listings, and user experience

• Sharing offers or promotions (only if you’ve subscribed)

We never sell, rent, or trade your personal information with third parties.

Data Security

We use SSL encryption, trusted payment processors, and secure data systems to protect your information.
Only authorized staff can access customer data for order and support purposes.

Sharing Information

We may share limited order details only with:

• Courier companies (TCS, Leopards, PostEx, etc.) for delivery

• Payment processors for completing transactions

These partners are bound to protect your privacy and cannot use your data for any other purpose.

Communication & Marketing

If you subscribe to our newsletter or WhatsApp updates, we may send you promotions, discounts, or new arrivals.
You can opt out anytime by contacting us at silkostore100@gmail.com or replying “STOP.”

Your Rights

You have full rights to:

• Request access to your stored information

• Ask for correction or deletion of inaccurate data

• Withdraw consent for marketing messages anytime

Contact Us

If you have any concerns or questions about your data, please contact us:

SilkoStore (SilkoTextiles)
📍 100-M, Quaid-e-Azam Industrial Estate, Kot Lakhpat, Lahore, Pakistan
📧 silkostore100@gmail.com
📱 WhatsApp: 0325 7885550